Start by sending an inquiry. If I approve your appointment, I’ll email you the session details, payment instructions, and deadline. Your booking is confirmed once we’ve both signed, I’ve verified the required payment, and I’ve emailed your booking confirmation.

For standard bookings, your $50 nonrefundable deposit is due within 24 hours of approval and goes toward your total. The remaining balance is due 48 hours before your session.

Your session can only go ahead once you’ve paid in full by the applicable deadline.

Your edited digital gallery will be delivered within 20 days after your session.

No. Photographs are delivered as edited JPEG files through a digital gallery.

Clients are responsible for bringing their clothing, footwear, accessories, and decorations. Any items provided by Captures By Abby must be agreed upon in writing before the session.

Yes! References are welcome. Results depend on lighting, location, participant cooperation, and Captures By Abby’s photography and editing style. Specific poses, expressions, or exact recreations are not guaranteed.

Tell me how many people will be photographed when you submit your inquiry. Please check with me before adding anyone. Extra participants depend on availability and may change your package or price.

You have a 10-minute grace period. If you arrive during that time, we’ll use the time left in your session. If you miss the grace period, your appointment is canceled and your $50 deposit and any agreed location costs I’ve already incurred are nonrefundable. If the weather is unsafe, we’ll reschedule for a date that works for both of us and transfer your payments to that date.

Please email or text me. If you cancel at least 7 days before your session, I’ll keep the $50 deposit and return the rest. With less notice, I’ll also deduct up to $45 from any session payment already made above the deposit. Any refund due is sent within 14 business days. For rescheduling, please give at least 7 days’ notice. One date change may be approved in writing, subject to availability. I consider late requests case by case for serious illness, family emergencies, or similar unexpected events. If we can’t find a new date and you cancel, I’ll use the date and time of your original rescheduling request to determine whether the $45 fee applies.

Travel, parking, entrance, or permit fees may apply. Applicable fees and your final price will be confirmed before booking.

Basic color and exposure adjustments are included. Extensive retouching requires a separate written quote. Body enhancement is available according to your selected package options.

One round of reasonable color or exposure corrections is included if requested within seven days of delivery. Additional retouching or a different editing style is not included.

I use selected photos and clips on my website, portfolio, social media, and in promotions. If you want to restrict what I post, tell me in your booking notes or by email before the session. If you’re booking for a group, you’re responsible for sharing the terms, obtaining the required permissions, and telling me about any restrictions.

I will record portions of the session behind the scenes, which may include video and audio captured with smart glasses or another camera. If you want to restrict recording, posting, or both, tell me in your booking notes or by email before the session begins.

Please download your gallery within 30 days of delivery. Delivered files are retained for at least 35 days after delivery. Please keep your own backup copies.

Yes. Include them in your inquiry so we can consider them when planning your location and session details.

If your session is confirmed and fully paid, and you haven’t arrived, canceled, or contacted me by the end of the 10-minute grace period, I’ll treat it as a no-show. I’ll keep the $50 deposit, deduct a $45 no-show fee, and keep any agreed location costs I’ve already incurred. I’ll refund the rest within 30 calendar days of the scheduled session date.

Please let me know in advance so we can check the location’s rules. You’re responsible for supervising your pet, making sure required vaccinations and permissions are current, and handling any injury or damage your pet causes.